CPPSEC3001A maintain workplace safety in the security industry
Unit descriptor
This unit of competency specifies the outcomes required to maintain Occupational Health and Safety (OHS) policies and procedures to ensure the safety of self and others in a security work environment. It requires the ability to monitor risk controls and support OHS awareness and training processes.
This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities.
Elements and Performance Criteria ELEMENT
PERFORMANCE CRITERIA
1 Maintain OHS awareness within the workplace.
1.1 Organisational OHS policies and procedures are explained to team members and complied with in accordance with legislative requirements.
1.2 Consultative arrangements are monitored to encourage team members to contribute to the management of OHS in the workplace.
1.3 Communication skills and interpersonal techniques are used to explain the importance of OHS awareness.
1.4 Recommendations are provided to relevant persons to improve the effectiveness of OHS policies and procedures.
2 Monitor security risk control procedures.
2.1 Inadequacies in procedures for controlling security risks are identified and promptly reported to relevant persons.
2.2 Inadequacies in resource allocation for implementing risk control measures are identified and reported to relevant persons.
2.3 Security hazards are investigated to identify their cause in accordance with risk control procedures.
2.4 Risk control procedures are applied and records maintained in accordance with legislative requirements and organisational procedures.
3 Support OHS training.
3.1 OHS learning requirements of self and team members are identified and advice on training needs provided to relevant persons.
3.2 Opportunities for participation of self and team members in OHS training are supported and organised in accordance with identified learning needs and organisational procedures.
3.3 Coaching and mentoring assistance is provided to team members to support OHS participative arrangements and skill development.
REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge and their level required for this unit.
Required skills
· accurately receive and follow instructions and procedures
· accurately record and report details of hazards, risks and incidents
· application of the hierarchy of controls
· calculate resources required to monitor OHS in the workplace
· communication skills to convey and discuss OHS concerns and information
· communication to engage with minority groups (eg young people, old people, people with an addiction or disability, Indigenous Australians, people from Culturally and Linguistically Diverse (CALD) backgrounds)
· data analysis to monitor incidents (accidents) and the work environment, and to evaluate the effectiveness of risk control measures and OHS procedures
· mentoring to support OHS training in the workplace
· numeracy skills to estimate time to complete tasks and resource requirements
· problem solving
· read, analyse and interpret OHS information including common OHS signs and symbols
· risk assessment and hazard identification.
Required knowledge
· common types and purpose of Personal Protective Equipment (PPE)
· communication channels and procedures for maintaining safety
· designated workplace OHS personnel
· duty of care requirements of self and others
· effects of stress on self and team members
· general rights and responsibilities of employers and employees with regard to OHS and consultative arrangements
· guidelines relating to use of force
· licensing requirements in the security industry
· OHS hierarchy of control and procedures for its application
· own responsibilities to comply with safe working practices
· principles and application of risk management and controls
· procedures for emergency, evacuation and first aid response
· range and meanings of common OHS signs and symbols
· range of potential security workplace hazards, risks and emergency situations
· signs and indicators of work-related stress.
Glossary
OHS policies and procedures may relate to:
· application of first aid
· emergency and evacuation response
· equipment maintenance and use
· hazard and risk identification and reporting
· OHS consultation and participative arrangements
· reporting accidents, incidents, injuries and near misses
· restraint and apprehension of persons
· risk assessment and control measures
· safe operating procedures and instructions for use of equipment and technology
· security licensing requirements
· stress management
· suspected terrorist activity
· use and maintenance of PPE
· use of firearms, handcuffs, batons and spray
· use of force
· use, storage and disposal of hazardous substances or dangerous items.
Legislative requirements may relate to:
· anti-discrimination and diversity
· Australian standards, codes of practice and regulations
· award and enterprise agreements
· duty of care
· evidence collection
· licensing arrangements and certification requirements
· OHS issue resolution
· relevant commonwealth, state and territory OHS legislation, codes of practice and regulations
· roles and responsibilities of OHS representatives and committees
· trade practices
· use of force.
Consultative arrangements may include:
· discussions with OHS representatives
· formal and informal meetings to discuss OHS issues and information
· industry information and newsletters covering OHS issues
· OHS committees
· suggestions, requests and concerns put forward by employees to management.
Communication skills may include:
· active listening
· comprehension
· note-taking
· positive body language
· questioning
· reading accurately
· speaking clearly
· summarising
· writing.
Interpersonal techniques may include:
· active listening
· being respectful and non-discriminatory to others
· control of tone of voice and body language
· demonstrating flexibility and willingness to negotiate
· engaging with minority groups
· interpreting non-verbal and verbal messages
· maintaining professionalism
· providing and receiving constructive feedback
· questioning to clarify and confirm understanding
· two-way communication
· use of communication appropriate to cultural differences
· use of positive, confident and cooperative language.
Relevant persons may include:
· first aid personnel
· management
· OHS committees
· OHS representatives
· supervisor.
Risk relates to:
· the likelihood of a hazard causing injury or harm.
Security risks may include:
· biological hazards
· chemical spills
· electrical faults
· explosives
· injury to personnel
· noise, light, heat, smoke
· persons carrying weapons
· persons causing a public nuisance
· persons demonstrating suspicious behaviour
· persons suffering from emotional or physical distress
· persons under the influence of intoxicating substances
· persons with criminal intent
· persons, vehicles and equipment in unsuitable locations
· suspicious packages or substances
· terrorism
· violence or physical threats.
Procedures for controlling security risks may relate to:
· application of the hierarchy of controls
· complying with safe operating procedures for equipment
· correct selection, use, storage and maintenance of PPE
· directing or requesting back-up support
· evacuation
· maintaining vigilance, awareness and observation in the work environment
· negotiation and conflict resolution
· OHS communication and reporting
· safe lifting and manual handling
· security of documents, cash, equipment and persons
· use of fire safety equipment
· use of reasonable force.
Hazard relates to:
· any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm.
Hazards may be identified through:
· consultation
· continuous monitoring of work environment
· debrief and review of security incidents
· regular informal and informal discussions with team members
· regular inspections of equipment and work environment
· review of workplace health and safety records.
OHS records may relate to:
· first aid and medical post records
· identified hazards and risks
· industry warnings and security alerts
· maintenance and testing reports
· manufacturer and supplier information for security equipment
· OHS instruction and training
· OHS issues which have been raised and reported
· procedures for handling prohibited or dangerous items
· reports of accidents and injuries
· surveillance and monitoring of work environment
· workers compensation and rehabilitation records.
Training needs may relate to:
· additional work experience or exchange opportunities
· attendance at OHS seminars or conferences
· emergency and evacuation training
· OHS induction
· participating in formal or informal learning programs
· undertaking personal study
· workplace coaching, mentoring or supervision.
Learning opportunities may include:
· career planning or development
· conducting a workplace skills assessment
· participation in formal or informal learning programs
· undertaking a performance appraisal
· undertaking personal study
· work experience or exchange opportunities
· workplace coaching, mentoring or supervision
· workplace projects.
OHS participative arrangements may relate to:
· accessing and exchanging up-to-date information and industry trends relating to OHS to maintain awareness and vigilance
· discussions with OHS representatives
· formal and informal meetings to discuss OHS concerns or issues
· participation in debriefing and review processes.
This unit of competency specifies the outcomes required to maintain Occupational Health and Safety (OHS) policies and procedures to ensure the safety of self and others in a security work environment. It requires the ability to monitor risk controls and support OHS awareness and training processes.
This unit may form part of the licensing requirements for persons engaged in security operations in those states and territories where these are regulated activities.
Elements and Performance Criteria ELEMENT
PERFORMANCE CRITERIA
1 Maintain OHS awareness within the workplace.
1.1 Organisational OHS policies and procedures are explained to team members and complied with in accordance with legislative requirements.
1.2 Consultative arrangements are monitored to encourage team members to contribute to the management of OHS in the workplace.
1.3 Communication skills and interpersonal techniques are used to explain the importance of OHS awareness.
1.4 Recommendations are provided to relevant persons to improve the effectiveness of OHS policies and procedures.
2 Monitor security risk control procedures.
2.1 Inadequacies in procedures for controlling security risks are identified and promptly reported to relevant persons.
2.2 Inadequacies in resource allocation for implementing risk control measures are identified and reported to relevant persons.
2.3 Security hazards are investigated to identify their cause in accordance with risk control procedures.
2.4 Risk control procedures are applied and records maintained in accordance with legislative requirements and organisational procedures.
3 Support OHS training.
3.1 OHS learning requirements of self and team members are identified and advice on training needs provided to relevant persons.
3.2 Opportunities for participation of self and team members in OHS training are supported and organised in accordance with identified learning needs and organisational procedures.
3.3 Coaching and mentoring assistance is provided to team members to support OHS participative arrangements and skill development.
REQUIRED SKILLS AND KNOWLEDGE
This section describes the skills and knowledge and their level required for this unit.
Required skills
· accurately receive and follow instructions and procedures
· accurately record and report details of hazards, risks and incidents
· application of the hierarchy of controls
· calculate resources required to monitor OHS in the workplace
· communication skills to convey and discuss OHS concerns and information
· communication to engage with minority groups (eg young people, old people, people with an addiction or disability, Indigenous Australians, people from Culturally and Linguistically Diverse (CALD) backgrounds)
· data analysis to monitor incidents (accidents) and the work environment, and to evaluate the effectiveness of risk control measures and OHS procedures
· mentoring to support OHS training in the workplace
· numeracy skills to estimate time to complete tasks and resource requirements
· problem solving
· read, analyse and interpret OHS information including common OHS signs and symbols
· risk assessment and hazard identification.
Required knowledge
· common types and purpose of Personal Protective Equipment (PPE)
· communication channels and procedures for maintaining safety
· designated workplace OHS personnel
· duty of care requirements of self and others
· effects of stress on self and team members
· general rights and responsibilities of employers and employees with regard to OHS and consultative arrangements
· guidelines relating to use of force
· licensing requirements in the security industry
· OHS hierarchy of control and procedures for its application
· own responsibilities to comply with safe working practices
· principles and application of risk management and controls
· procedures for emergency, evacuation and first aid response
· range and meanings of common OHS signs and symbols
· range of potential security workplace hazards, risks and emergency situations
· signs and indicators of work-related stress.
Glossary
OHS policies and procedures may relate to:
· application of first aid
· emergency and evacuation response
· equipment maintenance and use
· hazard and risk identification and reporting
· OHS consultation and participative arrangements
· reporting accidents, incidents, injuries and near misses
· restraint and apprehension of persons
· risk assessment and control measures
· safe operating procedures and instructions for use of equipment and technology
· security licensing requirements
· stress management
· suspected terrorist activity
· use and maintenance of PPE
· use of firearms, handcuffs, batons and spray
· use of force
· use, storage and disposal of hazardous substances or dangerous items.
Legislative requirements may relate to:
· anti-discrimination and diversity
· Australian standards, codes of practice and regulations
· award and enterprise agreements
· duty of care
· evidence collection
· licensing arrangements and certification requirements
· OHS issue resolution
· relevant commonwealth, state and territory OHS legislation, codes of practice and regulations
· roles and responsibilities of OHS representatives and committees
· trade practices
· use of force.
Consultative arrangements may include:
· discussions with OHS representatives
· formal and informal meetings to discuss OHS issues and information
· industry information and newsletters covering OHS issues
· OHS committees
· suggestions, requests and concerns put forward by employees to management.
Communication skills may include:
· active listening
· comprehension
· note-taking
· positive body language
· questioning
· reading accurately
· speaking clearly
· summarising
· writing.
Interpersonal techniques may include:
· active listening
· being respectful and non-discriminatory to others
· control of tone of voice and body language
· demonstrating flexibility and willingness to negotiate
· engaging with minority groups
· interpreting non-verbal and verbal messages
· maintaining professionalism
· providing and receiving constructive feedback
· questioning to clarify and confirm understanding
· two-way communication
· use of communication appropriate to cultural differences
· use of positive, confident and cooperative language.
Relevant persons may include:
· first aid personnel
· management
· OHS committees
· OHS representatives
· supervisor.
Risk relates to:
· the likelihood of a hazard causing injury or harm.
Security risks may include:
· biological hazards
· chemical spills
· electrical faults
· explosives
· injury to personnel
· noise, light, heat, smoke
· persons carrying weapons
· persons causing a public nuisance
· persons demonstrating suspicious behaviour
· persons suffering from emotional or physical distress
· persons under the influence of intoxicating substances
· persons with criminal intent
· persons, vehicles and equipment in unsuitable locations
· suspicious packages or substances
· terrorism
· violence or physical threats.
Procedures for controlling security risks may relate to:
· application of the hierarchy of controls
· complying with safe operating procedures for equipment
· correct selection, use, storage and maintenance of PPE
· directing or requesting back-up support
· evacuation
· maintaining vigilance, awareness and observation in the work environment
· negotiation and conflict resolution
· OHS communication and reporting
· safe lifting and manual handling
· security of documents, cash, equipment and persons
· use of fire safety equipment
· use of reasonable force.
Hazard relates to:
· any thing (including an intrinsic property of a thing) or situation with the potential to cause injury or harm.
Hazards may be identified through:
· consultation
· continuous monitoring of work environment
· debrief and review of security incidents
· regular informal and informal discussions with team members
· regular inspections of equipment and work environment
· review of workplace health and safety records.
OHS records may relate to:
· first aid and medical post records
· identified hazards and risks
· industry warnings and security alerts
· maintenance and testing reports
· manufacturer and supplier information for security equipment
· OHS instruction and training
· OHS issues which have been raised and reported
· procedures for handling prohibited or dangerous items
· reports of accidents and injuries
· surveillance and monitoring of work environment
· workers compensation and rehabilitation records.
Training needs may relate to:
· additional work experience or exchange opportunities
· attendance at OHS seminars or conferences
· emergency and evacuation training
· OHS induction
· participating in formal or informal learning programs
· undertaking personal study
· workplace coaching, mentoring or supervision.
Learning opportunities may include:
· career planning or development
· conducting a workplace skills assessment
· participation in formal or informal learning programs
· undertaking a performance appraisal
· undertaking personal study
· work experience or exchange opportunities
· workplace coaching, mentoring or supervision
· workplace projects.
OHS participative arrangements may relate to:
· accessing and exchanging up-to-date information and industry trends relating to OHS to maintain awareness and vigilance
· discussions with OHS representatives
· formal and informal meetings to discuss OHS concerns or issues
· participation in debriefing and review processes.